Shipping policy

Shipping Policy

Last updated: 23rd October 2025

1. Overview

At Avantra, we aim to deliver your order quickly and safely. This Shipping Policy outlines our delivery options, timeframes, and charges for orders placed through our website, avnatraclothing.com.

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2. Processing Time

• All orders are processed within 1–2 business days (excluding weekends and public holidays).

• You’ll receive an email confirmation with tracking details once your order has been dispatched.

• During busy periods (e.g. sales, holidays), processing may take slightly longer — we’ll always keep you updated.

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3. UK Shipping Options

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4. International Shipping

• We currently ship to selected international destinations.

• Delivery times vary depending on the destination and local customs processing.

• Shipping costs are calculated at checkout based on location and order weight.

• Customers are responsible for any customs duties, taxes, or import fees charged by their country.

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5. Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with your tracking number and a link to track your parcel through our courier’s website.

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6. Delivery Issues

• Please ensure your shipping address is correct when placing your order. We are not responsible for delays or losses due to incorrect addresses.

• If your parcel hasn’t arrived within the estimated timeframe, please contact our Customer Service team at [avantra.assist@gmail.com].

• In the unlikely event your order is lost or damaged in transit, we’ll work with the courier to resolve the issue promptly.

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7. Contact Us

If you have any questions about our shipping or delivery services, please contact us at:
📧 [avantra.assist@gmail.com]